Here’s a short list of our services, including On-Site Support, Remote Access Support, Telephone Support, Security Checks, and Malware Removal.
Check out the details below.
Whether you are a home or business user there are times when we all need just a little bit of help to jog our memories or point us in the right direction, especially given the rate at which computer software and hardware are evolving. For those situations we provide a telephone support service, simply give us a call and we will be there to help. Inevitably there will be times when basic telephone support doesn't quite do the trick and more in depth help or training is involved. In those situations we have our Remote Access Support package.
Remote Access Support
using completely secure methods we can remotely connect to your computer and view and control your device without the need to attend at your home or business premises which can provide savings in both costs and response times. Not only do we provide on-site support this way when you have a problem but it is also an excellent method for providing training. The service is also available to provide unattended access to servers etc where we may be required to log in and provide ongoing maintenance.
Download our unattended support facility here...
On-Site IT Support
Our on-site computer support services tend to be a last resort support facility covering situations where there are hardware failures or issues requiring physical intervention.
Website Design Services
Not just ready for mobile, but designed for mobile phones and tablets.
All our websites are fully responsive to ensure that your site looks great no matter where or how it is being viewed. Each website is crafted to provide a unique and creative look and feel using the latest in coding practices.
As increasing numbers of clients look to amend their websites themselves, to fulfill this requirement we are able to provide a complete content management system designed and built to meet your exact requirements from simple text changes to managing stock or staff listings.
For those looking to make their website pay for itself via e-commerce we can provide solutions that will have you up and selling in no time.
For those who wish to create their own websites or wish to move their site from an existing hosting company to our UK based hosting services, our website hosting provides powerful hosting with room to grow as required. All our hosting utilises SSD drives to provide fast response and loading times with each domain having a control panel to suit your needs. If you are looking to build your own website but do not have your own web creation software you can still create a terrific website using our website builder.
Our included drag-and-drop site builder is based on the Bootstrap framework. It uses HTML, CSS, and Java-script, and is used worldwide for creating responsive, mobile-first websites. The LPL Web Builder will ensure that your new website will work seamlessly across tablets and desktops too.
As well as e commerce functions, there’s a host of other features for: blogs, site search, forums, maps, galleries, events, forms and more. Give it a try today!
As official resellers of the shopfactory e-commerce software we are able to provide sales, hosting, support and design services to help you maximize your on-line selling potential.
ShopFactory has been a leader in eCommerce development since 1995. Whether you want to create an amazing online store, want to add 'Buy Now buttons' to an existing website or need a real multi-channel sales solution, there is a ShopFactory solution for you.
The better way to sell on line.
Whatever your requirements we are always here to help